November 29, 2014

What is a Service?

By Shaji Zaidi

Within the ITIL paradigm services are broken into two categories:Service-Sign

  • Customer-facing service
  • Supporting service

These services can comprise of both business support and technical services. All business and technical services that are Customer-facing and Supporting comprise of your Services Catalogue.

At DiOss Technologies we can help you define, manage and optimize all business and technical services that can either be Customer-facing services or Supporting services.

Read More…

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This entry was posted on Saturday, November 29th, 2014 at 9:04 pm and posted in Standards & Best Practices. You can follow any responses to this entry through the RSS 2.0 feed.

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