What is a Service?

Within the ITIL paradigm services are broken into two categories:Service-Sign

  • Customer-facing service
  • Supporting service

These services can comprise of both business support and technical services. All business and technical services that are Customer-facing and Supporting comprise of your Services Catalogue.

At DiOss Technologies we can help you define, manage and optimize all business and technical services that can either be Customer-facing services or Supporting services.

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